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 Portuguese Presidency of the Council of the European Union
Portugal assumed the Presidency
of the Council of the European Union as from 1 July to 31 December 2007.
During this period an intensive work was carried out in the EUPAN
framework, with a view to complying with the mandate that was assigned by
the Ministers responsible for Public Administration to the Portuguese
Presidency, with particular emphasis on the preparation of the Medium Term
Programme 2008-2009 and the joint framework for the European Social
Dialogue Test Phase (2008-2009) for central government administrations,
along with the work programme set by the working groups, that in the case
of IPSG was responsible for the organization of the 3rd European CAF Event (more).
Medium Term Programme 2008-2009
A new work programme for EUPAN Working
Groups and new methods to enhance cooperation between them was approved by
the Directors-General responsible for Public Administration at their
49th meeting held in Lisbon
on 10-11 December 2007. This new framework establishes a horizontal
approach to deal with the subjects that were chosen for 2008-2009 (more).
First Learning Team (LT) on Administrative Burdens
The first LT created in EUPAN held its first meeting on 29 January
with the participation of 14 countries.
The two main goals of this LT is to develop a methodology to
benchmark and exchange European best practices in the field of reducing high
impact administrative burdens for citizens and exchange of experience and
to gain practical knowledge of national approaches and methodologies to
measure burdens and to identify possible improvements and actions for
simplification. Good work!
Welcome to the Slovenian Presidency
Slovenia is the first of the new Member States to preside
to the Council of the European Union. Slovenia Presidency will take place
from 1 January to 30 June 2008. The priorities that were presented for this semester
are mainly included in the common programme set up in collaboration with Germany and Portugal, the two preceding
countries (more).
. Customer Satisfaction Management –“EU Primer,
Customer Insight”
This primer points on the relevance of customer
focus and the role(s) citizens/customers play in public sector management
and gives an overview of different methods and techniques (more).
. 4th Ministerial eGovernment Conference
Lisbon, 19-21 September 2007
. 3rd
European CAF Event – “CAF Inspiring Change”
Lisbon, 11-12 October 2007
. Joint Conference – “Diversity Through Equality
in Public Administrations in Europe”
Copenhagen, 17-19 October 2007
. 5th
Quality Conference for Public Administrations in the EU
Paris, 20-22 October 2008
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HRWG
“The impact of individual assessment on organizational performance
in the public services of EU member states” (Download
of the Study)
“Competencies Management in EU Public Administrations” (Download
of the Study; Appendix
I; Appendix
II)
National Contact Points – Evaluation of the Questionnaire Results (Download
of the report)
Social Dialogue Task Force
(more)
IPSG
4th Quality Conference Impact Assessment Study
(Download
of the study; Presentation
of the Study)
IPSG
Action Plan
CAF Video
E-GOV WG
The Lisbon Ministerial Declaration set out in the 4th Ministerial
eGovernment Conference’s defines the main priorities for the next two
years.
(Download)
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