Service Innnovation & Delivery

Service Innnovation & Delivery




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Study on Centres of Government in the EU Member States
A united vision of government operations at the leading levels of government is necessary in order to ensure successful operations of the governm...
Open Government and Public Sector Modernisation

Quality of Public Administration: A Toolbox for Practitioners

Fiscal Discipline Benefits Management

HRWG-IPSG meeting in Riga - 2 - Possibilities for Strengthening CoG

Seminar: Risk Management in the Context of CAF and TQM (18-20 May 2015)


HRWG-IPSG meeting in Riga - 7 - Data Visualization for Better Communication

HRWG-IPSG meeting in Riga - 6 - Mobile App to Improve Public Service Quality in Latvia

HRWG-IPSG meeting in Riga - 9a - Social Initiative Platform ManaBalss.lv

HRWG-IPSG meeting in Riga - 9c - EU Quality of Public Administration Toolbox

HRWG-IPSG meeting in Riga - 9d - ICT Tools and society involvement in EUPAN

HRWG-IPSG meeting in Riga - 9e - Once Only Principle

HRWG-IPSG meeting in Riga - 9f - Outcomes of IPSG workshops

CAF working group meeting for national correspondents, Riga, 12 May 2015

CAF working gro...

Discussion note on EU Quality of Public Administration Toolbox

Discussion note on EU Quality of Public Administration Toolbox: Institutions

List of IPSG workshop participants in Riga 2015

Minutes of EUPAN HRWG/ IPSG Meetings Rome, 16 – 17 October 2014

List of workshop participants on 19 March 2015 in Riga

Agenda of EUPAN HRWG / IPSG meeting of 19th and 20th March 2015
Agenda of EUPAN HRWG / IPSG meeting of 19th and 20th March 2015
Discussion notes for EUPAN HRWG / IPSG meeting 2015 in Riga
Discussion notes for EUPAN HRWG / IPSG meeting 2015 in Riga
Practical information for EUPAN HRWG / IPSG meeting of 19th and 20th March 2015
Practical information for EUPAN HRWG / IPSG meeting of 19th and 20th March 2015
RomeDG - 02 - Institutional and Administrative Capacity - Mitchell
Institutional and Administrative Capacity
RomeDG - 03 - Open Government and public sector modernization - Del Monte

Impact of open government on public sector modernisation in Europe


HRWG-IPSG meeting in Rome - 3 - Administrative Capacity Building

HRWG-IPSG meeting in Rome - 4 - Capacity building via OpenCoesione

HRWG-IPSG meeting in Rome - 5 - Enhancing institutional and administrative capacity

HRWG-IPSG meeting in Rome - 10 - Impact of open government on public sector modernisation

HRWG-IPSG meeting in Rome - 9 - Impact of open government on PSM

HRWG-IPSG meeting in Rome - 12 - Evaluation and role of the EUPAN network

HRWG-IPSG meeting in Rome - Agenda
Agenda of the 16th and 17th of October 2014
HRWG-IPSG meeting in Rome - Invitation
The invitation letter to the HRWG - IPSG meeting
HRWG-IPSG meeting in Rome - Practical Information
The pratical information for the HRWG - IPSG meeting
Thematic Paper Series - Selection of Managers (Jan.-Jun.2014)

Thematic Paper Series - Selection of Managers (Jan.-Jun.2014)


Thematic Paper Series - Simplification of Administrative procedures (Jan.-Jun.2014)

Thematic Paper Series - Simplification of Administrative procedures (Jan.-Jun.2014)


Thematic Paper Series - Structural Reforms within Public Administration (Jan.-Jun.2014)

Thematic Paper Series - Structural Reforms within Public Administration (Jan.-Jun.2014)


Minutes - 61st Meeting of Directors General 5th December 2013

Minutes of 61st Meeting of Directors General 5th December 2013


Medium Term Plan for the EUPAN (1 Jul. 2014 - 31 Dec. 2015)

Medium Term Plan for the EUPAN (1 July 2014 - 31 December 2015)


RESOLUTION - 62th EUPAN DG-TUNED Meeting 19-20st June 2014

RESOLUTION - 62th EUPAN DG-TUNED Meeting 19-20st June 2014


PRESENTATIONS - 62th EUPAN DG-TUNED Meeting June 20, 2014

PRESENTATIONS - 62th EUPAN DG-TUNED Meeting June 20, 2014


PRESENTATIONS - 62th EUPAN DG-TUNED Meeting June 19, 2014

PRESENTATIONS - 62th EUPAN DG-TUNED Meeting June 19, 2014


AGENDA - DG TUNED 19th-20th June 2014

AGENDA - DG TUNED 19th-20th June 2014


PRACTICAL INFO - 62th EUPAN DG-TUNED Meeting 19-20st June 2014

PRACTICAL INFO - 62th EUPAN DG-TUNED Meeting 19-20st June 2014


INVITATION - 62th EUPAN DG-TUNED Meeting 19-20st June 2014

INVITATION - 62th EUPAN DG-TUNED Meeting during the Hellenic Presidency, 19-20st June 2014


INVITATION - EUPAN DG Troika Secretariat Meeting - 21st May 2014

INVITATION - EUPAN DG Troika Secretariat Meeting - 21st May 2014


AGENDA - EUPAN DG Troika Secretariat Meeting - 21st May 2014

AGENDA - EUPAN DG Troika Secretariat Meeting - 21st May 2014


PRACTICAL INFO - EUPAN DG Troika Secretariat Meeting - 21st May 2014

PRACTICAL INFO - EUPAN DG Troika Secretariat Meeting - 21st May 2014


PRESENTATIONS I - EUPAN Working Groups Meeting 7th-8th April 2014

PRESENTATIONS I - EUPAN Working Groups Meeting 7th-8th April 2014


PRESENTATIONS II - EUPAN Working Groups Meeting 7th-8th April 2014

PRESENTATIONS II - EUPAN Working Groups Meeting 7th-8th April 2014


AGENDA - EUPAN Working Groups Meeting 7th-8th April 2014

AGENDA - EUPAN Working Groups Meeting 7th-8th April 2014


AGENDA - EUPAN Working Groups Meeting 7th-8th April 2014

AGENDA - EUPAN Working Groups Meeting 7th-8th April 2014


PRACTICAL INFO - EUPAN Working Groups Meeting 7th-8th April 2014

PRACTICAL INFO - EUPAN Working Groups Meeting 7th-8th April 2014


EUPAN Working Groups Meeting - 7 & 8 April 2014

EUPAN Working Groups Meeting - 7 & 8 April 2014


The Hellenic EUPAN Presidency Leaflet

The Hellenic EUPAN Presidency Leaflet


Stimuler la participation des fonctionnaires avec le CAF

Stimuler la participation des fonctionnaires avec le CAF

 


Simplification Template

Simplification Template


Simplification Discussion Note

Simplification Discussion Note


Structural Reforms within Public Administration - Questionnaire

Structural Reforms within Public Administration - Questionnaire


Structural Reforms within Public Administration - Discussion Note

Structural Reforms within Public Administration - Discussion Note


Risk Management in the Context of CAF and TQM

Ris...

Presentation on CAF Reporting

Cross Country Comparsion of Reforms

Digital Engagement in Public Administration

Engagement and Innovation in the Dept of Social Protection,Ireland

EU eGovernment Action Plan 2011-2015

Connecting to the Citizen - Discussion Note

Final minutes HRWG IPSG meeting Cyprus 2012

Fit for Purpose Public Administration

Ireland Stat

Linking Performance, Development and Pay in the Danish MOF

Managing the Workforce impacts in a Government transformation

Open data in Germany what happened since last October

Performance Management in Ireland

Plans for Lithuanian Presidency

Public Administration use of Social Networks

Reform Delivery - Discussion Note

Social Media Use in the Irish Defence Forces

Strategic HR - Discussion Note

Strengthening Your HR Capacity

Supporting Public Service Reform eGov 2012-2015

Survey of the civil and public services of EU Member States

The European Citizens Initiative

Trends in Strategic Workforce Management in OECD Countries

What's our level of Engagement

Workforce Planning - Discussion Note

Workforce planning in Belgium

Workforce Planning in the Dept of Agriculture Ireland

Workforce Planning in the European Commission

Public Administration Reform in Ireland

Social Media @BordBia

Strategic HR in the Netherlands-HR Strategy 2020 for central PA

Update on Upcoming 7th Quality Conference

CAF procedure for external feedback

CAF Newsletter 2013/1

Di...

Study on 'The future of public employment in central public administration'

Presentations from the HRWG- IPSG Joint Meeting on 15-16 October 2012

Presentation Folder Cyprus Presidency 2012

CAF Study 2011 Reserach Report - French version

Presentations from the working group meeting on February 27-28 2012

57th Meeting of the Directors General - final documents

IPSG 2 - public documentation

The list of participants 6QC

CAF newsletter October 2011

The full program of the 6th QC

Five Years of CAF 2006: From Adolescence to Maturity – What Next?

A study on the use, the support and the future of the Common Assessment Framework


IPSG 1 meeting

Agenda of the HRWG-IPSG 2 Meeting, Budapest, 24-25 May, 2011

EUPAN DG Troika + 55th DG meeting Agenda

Evaluation of Public Administrations' Added Value to the Lisbon Strategy Goals (Update 2010)

The so-called Lisbon Strategy for growth and competitiveness was adopted by the European Council in 2000 and 2005. Many re...

European Primer on Customer Satisfaction

This publication explains the relevance of customer focus and the role(s) citizens/customers play in public secto...

The Cyprus Presidency of EUPAN
From the 1st of July to the end of December 2012, Cyprus holds the Presidency of the Council of the European Union and takes the lead of the European Public Administration Network.
Conclusion of the Danish Presidency of EUPAN
Letter from DG Niels Gotfredsen
Photos from the working group meeting on 2-3 May 2012 in Copenhagen

Photos from the HRWG and IPSG working group meeting on May 2-3 2012.


Photos from the working group meeting in Copenhagen
Photos from the HRWG and IPSG working group meeting on February 27-28 2012
Cerexhe receives petition for the simplification of administrative procedures for researchers
On Monday, 5 July 2010 Mr Benoît Cerexhe, the Brussels Minister for the Economy and Employment, in his capacity as President of the Competitiveness Council of the EU - Research Section, received the representatives of the ‘Trust Researchers' petition, led by Dr Sabine Herlitschka (Austria).
The EUPAN Working Groups (HRWG / IPSG)Meeting during the Latvian Presidency will take placeat the National Library,on the 19th and 20th of March 2015.
63rd EUPAN DG - TUNED Meeting during the Italian Presidency will take place at the Ministry of Foreign Affairs in Rome, on the 4th and 5th of December...
EUPAN DG Troika Secretariat Meeting during the Italian Presidency will take place at Palazzo Vidoni in Rome, on the 14th of November 2014
The EUPAN Working Groups Meeting during the Italian Presidency will take placeat Palazzo Vidoni in Rome,on the 16th and 17th of October 2014. See t...
EUPAN Troika Secretariat Meeting during the Italian Presidency will take place at Palazzo Vidoni in Rome, on the 8th of September.
62th EUPAN DG-TUNED Meeting during the Hellenic Presidency will take place at Zappeion Megaron in Athens, 19-20 June 2014
EUPAN DG Troika Secretariat Meetingduring the Hellenic Presidency will take place at Zappeion Megaron in Athens, on 21st May 2014
The EUPAN Working Groups Meeting during the Hellenic Presidency will take place on the 7th and 8th April 2014.
EUPAN Troika Secretariat Meeting during the Hellenic Presidency will take place at Zappeion Megaron in Athens, on 24th February.
The joint meeting of the HRWG/IPSG during the Cyprus Presidency will be held on the 15th – 16th of October 2012 in Limassol. For more informatio...
The second HRWG-IPSG working group meeting during the Danish Presidency will take place on the 2nd-3rd May in Copenhagen.
The first HRWG-IPSG working group meeting during the Danish Presidency will take place on27-28 February in Copenhagen. To download meeting documents l...
The second HRWG – IPSG meeting during Polish Presidency in EUPAN will be held on the 17 – 18th November in the Radisson Blu Hotel in Craco...
Customer Satisfaction Management Learning Team Meeting Chancellery of the Prime Minister in Warsaw The meeting of the Customer Satisfaction Manag...
On 29-30 September 2011 in Warsaw, the 6th European Quality Conference was held within the quality conference cycle of European Public Administration ...
The 56th DG meeting will take place in the Royal Palace of Gödöllö between 23 and 24 June, 2011. The documentation, including the ado...
INVITATION IPSG-HR Working Group 2 meeting Budapest, 24 May – 25 May 2011 Dear Colleagues, We have the great pleasure in inviting you ...
Modernisation of Public Administration Leadership and Management Development European Integration Training & Development
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