The IPSG mission is to contribute to improving the quality and efficiency of the European public services, by developing tools and sharing good practices between Member States. The main goal is to introduce quality management and the customer orientation in public administrations. Important IPSG products are:
The Quality Conferences for Public Administrations in the EU;
On Monday, 5 July 2010 Mr Benoît Cerexhe, the Brussels Minister for the Economy and Employment, in his capacity as President of the Competitiveness Council of the EU - Research Section, received the representatives of the ‘Trust Researchers' petition, led by Dr Sabine Herlitschka (Austria).