|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
  IPSG 1 meeting
Author Izabela Najda-Jędrzejewska
Publication Date : 21/09/2011
|
 CAF external feedback
Article - From self-assessment to External Feedback.
Author CAF Resource Centre
Publication Date : 28/07/2011
|
|
|
CAF and education
CAF and education
Author EIPA CAF Resource Centre
Publication Date : 22/07/2011
|
|
|
|
|
|
|
|
|
Growing Towards Excellence in the European Public Sector
In 2000 the Innovative Public Services Group (IPSG) of the EUPAN (European Public Administration Network) presented the Common Assessment Framework (C...
Author Patrick Staes and Nick Thijs (ed.)
Publication Date : 09/12/2010
|
|
|
|
|
Top Public Managers in Europe
Management and Working Conditions of the Senior Civil Servants in European Union Member States
Author H. Kuperus / A.Rode, EIPA
Publication Date : 23/12/2009
|
European Primer on Customer Satisfaction
This publication explains the relevance of customer focus and the role(s) citizens/customers play in public secto...
Author Patrick Staes, Nick Thijs, EIPA
Publication Date : 15/12/2009
|
Articles
Events
Reports
Studies
Surveys
Agendas
Meeting documents
