Thematic Areas

User Satisfaction

Contact us • FAQ • Intranet login

User Satisfaction

Browse by

Intranet only document

CAF Study 2011 Reserach Report - French version

Author Patrick Staes, Nick Thijs, Ann Stoffels, Sven Geldof
Publication Date : 30/03/2012

Intranet only document

Measure to Improve. Improving public sector performance by using citizen - user satisfaction information

Author Nick Thijs
Publication Date : 30/12/2011

Intranet only document

57th Meeting of the Directors General - final documents

Author Krzysztof Banaś
Publication Date : 21/12/2011

Intranet only document

IPSG 2 - public documentation

Author Izabela Najda-Jędrzejewska
Publication Date : 25/11/2011

Intranet only document

Author Izabela Najda-Jędrzejewska
Publication Date : 21/09/2011

Intranet only document

Seven Steps to a Citizen Charter with Service Standards: Implementation Plan for Governmental Organizations; Practitioners handbook

Author IPSG
Publication Date : 01/09/2008

Intranet only document

Engagements de service : une Charte du Citoyen en sept étapes; manuel du chef de projet

Author IPSG
Publication Date : 01/09/2008

Intranet only document

The Most Friendly Office Competition in Polish Government Administration

Author Mr Robert Czarnecki, Director General responsible for Public Administration
Publication Date : 18/11/2004

Intranet only document

The Most Friendly Office Competition in Polish Government Administration

Author Mr Robert Czarnecki, Director General responsible for Public Administration
Publication Date : 18/11/2004

Intranet only document

Engagements de service : une Charte du Citoyen en sept étapes; manuel du chef de projet

Author IPSG
Publication Date : 01/09/2008

Intranet only document

Seven Steps to a Citizen Charter with Service Standards: Implementation Plan for Governmental Organizations; Practitioners handbook

Author IPSG
Publication Date : 01/09/2008

Intranet only document

CAF Study 2011 Reserach Report - French version

Author Patrick Staes, Nick Thijs, Ann Stoffels, Sven Geldof
Publication Date : 30/03/2012

Intranet only document

Measure to Improve. Improving public sector performance by using citizen - user satisfaction information

Author Nick Thijs
Publication Date : 30/12/2011

Intranet only document

CAF Study 2011 Reserach Report - French version

Author Patrick Staes, Nick Thijs, Ann Stoffels, Sven Geldof
Publication Date : 30/03/2012

Intranet only document

57th Meeting of the Directors General - final documents

Author Krzysztof Banaś
Publication Date : 21/12/2011

Intranet only document

IPSG 2 - public documentation

Author Izabela Najda-Jędrzejewska
Publication Date : 25/11/2011

Intranet only document

Author Izabela Najda-Jędrzejewska
Publication Date : 21/09/2011

advanced search

Calendar

Mo

Tu

We

Th

Fr

Sa

Su

1

4

5

6

7

8

9

10

11

12

13

15

16

17

18

19

20

21

22

23

24

25

26

27

28

29

30

31

1

2

3

4

5

9

10

events calendar

by thematic area

Follow us

© 2010-11 The European Public Administration Network - EUPAN

Sitemap | Contact

This new website has been realized thanks to the financial contribution of the French Presidency

EUPAN - The European Public Administration Network - is an informal network of Directors General responsible for Public Administrations in EU member States and European Commission

Powered by
Apogee