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Intranet only document

CAF Study 2011 Reserach Report - French version

Author Patrick Staes, Nick Thijs, Ann Stoffels, Sven Geldof
Publication Date : 30/03/2012

Intranet only document

Measure to Improve. Improving public sector performance by using citizen - user satisfaction information

Author Nick Thijs
Publication Date : 30/12/2011

Intranet only document

57th Meeting of the Directors General - final documents

Author Krzysztof Banaś
Publication Date : 21/12/2011

Intranet only document

IPSG 2 - public documentation

Author Izabela Najda-Jędrzejewska
Publication Date : 25/11/2011

Intranet only document

Author Izabela Najda-Jędrzejewska
Publication Date : 21/09/2011

Intranet only document

Seven Steps to a Citizen Charter with Service Standards: Implementation Plan for Governmental Organizations; Practitioners handbook

Author IPSG
Publication Date : 01/09/2008

Intranet only document

Engagements de service : une Charte du Citoyen en sept étapes; manuel du chef de projet

Author IPSG
Publication Date : 01/09/2008

Intranet only document

The Most Friendly Office Competition in Polish Government Administration

Author Mr Robert Czarnecki, Director General responsible for Public Administration
Publication Date : 18/11/2004

Intranet only document

The Most Friendly Office Competition in Polish Government Administration

Author Mr Robert Czarnecki, Director General responsible for Public Administration
Publication Date : 18/11/2004

Intranet only document

Engagements de service : une Charte du Citoyen en sept étapes; manuel du chef de projet

Author IPSG
Publication Date : 01/09/2008

Intranet only document

Seven Steps to a Citizen Charter with Service Standards: Implementation Plan for Governmental Organizations; Practitioners handbook

Author IPSG
Publication Date : 01/09/2008

Intranet only document

CAF Study 2011 Reserach Report - French version

Author Patrick Staes, Nick Thijs, Ann Stoffels, Sven Geldof
Publication Date : 30/03/2012

Intranet only document

Measure to Improve. Improving public sector performance by using citizen - user satisfaction information

Author Nick Thijs
Publication Date : 30/12/2011

Intranet only document

CAF Study 2011 Reserach Report - French version

Author Patrick Staes, Nick Thijs, Ann Stoffels, Sven Geldof
Publication Date : 30/03/2012

Intranet only document

57th Meeting of the Directors General - final documents

Author Krzysztof Banaś
Publication Date : 21/12/2011

Intranet only document

IPSG 2 - public documentation

Author Izabela Najda-Jędrzejewska
Publication Date : 25/11/2011

Intranet only document

Author Izabela Najda-Jędrzejewska
Publication Date : 21/09/2011

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