Knowledge Management

EUPAN Directors General 56th Resolution

by Directors General published on 30 June 2011

1. GENERAL CONSIDERATIONS
2. HORIZONTAL ACTIVITIES PERFORMED DURING THE HUNGARIAN PRESIDENCY
2.1. New EUPAN Website
2.2. Informal Social Dialogue
2.3. Future of eGovernment activities within the framework of EUPAN
2.4. Use of the European Social Fund
3. ACTIVITIES IN RELATION TO THE PRESENT MEDIUM TERM PRIORITIES, THEMES AND PROJECTS
3.1. A PERFORMING PUBLIC ADMINISTRATION
3.1.1. Performance of Governance - PERF (IPSG and HRWG)
3.1.2. Europe 2020 Strategy in the context of public administration (IPSG)
3.1.3. Mobility (HRWG) 
3.1.4. Common Assessment Framework (CAF)
3.2. AN ADMINISTRATION SERVING THE CITIZENS
3.2.1. The role of technology (ICT) in public administration (IPSG)
3.2.2. Customer focus (IPSG) – Customer Satisfaction Management Learning Team
3.2.3. Administrative Burden to Citizens Learning Team (IPSG)
3.3. A SUSTAINABLE PUBLIC ADMINISTRATION
3.3.1. Integrity (HRWG)
3.3.2. Relations between politicians and civil servants (HRWG)
3.3.3. Aspects of Civil Service Career (HRWG)
3.4. EVALUATION OF THE CURRENT MEDIUM TERM PRIORITIES
4. NEW MEDIUM TERM PRIORITIES, THEMES AND PROJECTS
PUBLICATION AND PUBLICITY CLAUSE

The final resolution adopted by the Directors General responsible for public administration in the European Union, the invited countries and the European Commission.

56th DG Resolution

23-24 June, 2011, Gödöllö

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