Knowledge Management

Growing Towards Excellence in the European Public Sector

by Patrick Staes and Nick Thijs (ed.) published on 09 December 2010
In 2000 the Innovative Public Services Group (IPSG) of the EUPAN (European Public Administration Network) presented the Common Assessment Framework (CAF). After ten years of CAF in 2010 and more than 2000 registered CAF users, it is time to look at the state of affairs - what has been achieved in these ten years and - maybe even more importantly - what do we want to achieve in the next ten years?

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