Documents
EPAN – eGovernment WG Study on organisational changes, skills and the role of leadership required by eGovernment - Luxembourg, 09 June 2005
Christine Leitner (EIPA)
The European Public Administration Network (EPAN) Mid-Term Programme 2004-05 aims at "identifying the acquisition of the different skills (not only technical skills) which are needed by managers and clerical staff to govern and manage change. By the end of 2005 the eGovernment skills required will be appraised and recommendations will be agreed by the Member States".
In response to that, the Ministry of Public Service in Luxembourg requested the European Institute of Public Administration (EIPA) to conduct a study entitled "Organisational Changes, Skills and the Role of Leadership required by eGovernment" with the aim of providing a basis for discussions during the Luxembourg Presidency of the European Union in the first half of 2005.
The study attempts to briefly describe the state of affairs in the European Union Member States in relation to organisational changes, skills and leadership; to identify learning points from selected good practice cases; and to suggest recommendations for future action with a focus on the skills and competencies required for eGovernment.