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Comparative Analysis: Quality Management in Public Administrations of the EU Member States
Dr Gordana Žurga
In February 2008, during its presidency of the Council of the EU, Slovenia started the extensive project of a comparative analysis of quality management in Public Administrations of the EU Member States, in order to to capture the latest developments and the state of quality management in the EU. This report gathers contribution of IPSG members on quality management elements in their countries, as well as an analysis of the trends within Public Admministrations in the EU.
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