Documents
E-Government: Achieving considerable benefits by egovernment
John Kootstra john.kootstra@minbzk.nl
Many interesting e-government cases are analysed in the report DOES E-GOVERNMENT PAY OFF? This study was carried out under the commission of the Dutch Presidency of the EPAN network. Starting from the presumption, that e-government is an important means for a better performing public administration, the study has been undertaken to further explore the benefits on the one hand and the required back office changes on the other hand.