Area of Interest
Documents

Applying (Total)
Quality Models

4th Quality Conference - Impact Assessment Study
Catholic University of Portugal (Porto)
...
Comparative Analysis: Quality Management in Public Administrations of the EU Member States
Dr Gordana Žurga
In February 2008, during its presidency of the Council of the EU, Slovenia started the extensive project of a comparative analysis of quality management in Public Administrations of the EU Member Stat...
Study on the use of the Common Assessment Framework in European Public Administrations - Development and Promotion of a Communication Network - May 2005 (doc)
Français During the Italian Presidency, the European Institute of Public Administration conducted a study on the use of the Common Assessment Framework within the European Public Administrations...
Analyse comparative: Gestion de la qualité dans les administrations publiques des états membres européens
Dr Gordana Žurga
...

130px_Spanish_presidency_of_the_EU_2010_svg.png

The Spanish Presidency



Survey

Civil Services in the Europe of 27 – Reform and Innovation in Public Service Systems: Towards new public service models in Europe?



Official documents
51th Meeting of Directors General of Public Administration - Resolution on the Future of EUPAN
50th Meeting of Directors General of Public Administration - Conclusions on the Future of EUPAN
49th Meeting of Directors General of Public Administration - Resolution
48th Meeting of Directors General of Public Administration - Resolution
47th Meeting of Directors General of Public Administration - Resolution

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