Area of Interest

Surveys

Civil Services in the Europe of 27 – Reform and Innovation in Public Service Systems: Towards new public service models in Europe?

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The European Institute of Public Administration (EIPA) is launching the "European Observatory of Public Administration", an online platform making it possible for the Member States to easily and regularly analyse new reforms and developments within their national public services compared to those of the other EU Member States.

To begin with, EIPA has developed a questionnaire available to all Member States of the EU as well as to the European Commission. All respondents are invited to answer to the questions until 30 January 2009.

EIPA will analyse the incoming data and inform the Member States on its webpage about the results of this study, offer new public service comparisons and discuss new developments in the field. 

For the future it is planned that EIPA will continuously analyse comparative data in specific policy areas. The results will be placed on the webpage and be at the disposal of the Member States (and the wider public).



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Member state
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Validation Code
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1. Definition and structure of civil services
Is the civil service in your country organised according to governmental levels? Yes No
Central level
Local level
Regional level
Is the civil service in your country organised according to governmental sectors? Yes No
Security (Police, Defence)
Justice
Health (Hospitals)
Education
Other (please specify)
Are legal competences in the civil service divided according to these governmental levels? Yes No
Central level
Local level
Regional level
Are legal competences in the civil service divided according to these governmental sectors? Yes No
Security (Police, Defence)
Justice
Health (Hospitals)
Education
Other (please specify)
2. Legal Status of Civil Services
Do civil servants in your country have a public law status? Yes No, we do not have a system based on public law
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Are the existing civil service rules (constitutional provisions, civil service law, regulations, statutes) applicable to all public employees ? Yes No
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If not, what is the approx. percentage of civil servants with public law status in your public administration? < 20 Percent 20% - 40% 41% - 60 % 61% - 80% > 80%
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What are the main differences between civil servants (with a public law status) and other public employees (under labour law status)? Yes No
Different legal status (nomination, oath, constitution requirement)
Different recruitment requirements
Different organisational and career system
Higher job security
Different pension rights
Different Salary System (regulated by law)
Distinct Disciplinary rules
Distinct Ethical rules
Different Social Dialogue
Right to strike (restricted for some civil service categories)
Is there a trend towards increasing or decreasing the number of civil servants? increasing decreasing neither
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Does a specific senior civil service exist in your country? Yes No
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3. Legal, political and organisational competences in the field of public administration and HRM
During the past years is the reform trend towards Yes No
further centralising legal and political competences at central government level
decentralising competences to regional/local authorities
decentralising competences to other sectors
delegating and outsource competences to NGOs and semi-public bodies
delegating and outsource competences to Public Private Partnerships (PPP)
privatising competences
During the past years have managerial tasks and responsibilities in the field of HRM been increasingly delegated? to individual departments/organisations/agencies delegated to individual managers
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4. Leadership issues
Have top managers and middle managers been given more/less responsibilities within the last years? Yes, a lot more Some more Same Less A lot less
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If so, in which field are top-and middle managers and line managers given more/less responsibilities in Human Resource Management? More Same Less
Design of codes of conduct and ethical norms
Decision-making on training needs for employees
Determining performance related pay
Decision-making powers in recruitment matters
Decision on a disciplinary procedure in case of misconduct
Decision-making and recommendation for promotions
Determining career development needs
Design and adoption of poor performance plans
Performance plans for line department
Changing working time arrangements for employees
Introducing diversity policies in the organisation
Relocating staff due to structural changes
Dismissal of employees
5. Conditions for access to the civil service
Do you have a civil service which is structured in careers and/or corps? Yes No
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If so, are reforms under way to modify the present structure? Yes No
Introduce new career/corps structures?
Reduce the number of careers/corps?
Abolish careers/corps?
Is entrance/recruitment in the civil service generally taking place at the lowest level/rank/position in the relevant career/corps/hierarchical level? Yes, always Yes, but exceptions are possible No, access/recruitment can take place at any time at all levels
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Comment:
Is professional experience in the private sector taken into account in the recruitment process and in the classification in the (salary) hierarchy? Yes, no restrictions Yes, but restrictions No, generally not No
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Comment:
Is professional experience in the private sector recognised in the calculation of pension rights? Yes, no restrictions Yes, but restrictions No, generally not No
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Comment:
Is it possible to recruit senior managers from the PRIVATE sector for a limited period of time (limited and/or flexible contracts)? Yes Yes, rarely taking place No, senior managers must be recruited from the public sector No, constitutional requirements to offer unlimited contracts in the public sector
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Comment:
Is it possible to recruit senior managers from the PUBLIC sector for a limited period of time (limited and/or flexible contracts)? Yes Yes, rarely taking place No, senior managers must be recruited from the public sector No, constitutional requirements to offer unlimited contracts in the public sector
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Comment:
6. Recruitment requirements
Are there specific formalised recruitment requirements in the civil service? Yes, specific concours Yes, specific preparatory procedurs Yes, state exam Yes, training Yes, others No, recruitment procedures are similar to those used in the private sector Others
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Comments:
7. Promotion System
Is it necessary to pass a specific internal concours/exam before a promotion can take place? Yes In some cases No
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Generally speaking, do promotions take place to the next higher rank/level? Yes No
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Is it also possible to promote candidates to other positions at mid-career or top-level? Yes No
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Comments:
8. Remuneration System
Is the basic salary regulated by law? Yes No
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Is the basic salary centrally and/or decentralised managed? Centralised and applicable to the whole civil service Centralised but applicable only to the federal/central level Centralised elements but decentralised discretion by departments/agencies Decentralised and subject to individual negotiations in departments/agencies
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Do you have a wage system which is based on seniority, age and experience? Absolutely Rather yes To some extent Rather not Not at all
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Do you have a wage system which is based on performance and target agreements? Absolutely Rather yes To some extent Rather not Not at all
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Do you have a hybrid wage systems which combines seniority elements with performance related pay? Absolutely Rather yes To some extent Rather not Not at all
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9. Mobility
Is functional (inter-ministerial and intra-ministerial) mobility obligatory/voluntary? Obligatory (e.g. every four years change of function) Voluntary but important element/condition in career development policies (promotion) Voluntary and widely accepted Voluntary but not yet frequently applied in practice
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10. Job Security
Do civil servants enjoy life-tenure/employment for life? < 20 Percent 20% - 40%, 41% - 60 % 61% - 80% > 80%
Yes, dismissal is only possible for disciplinary reasons
Yes, but dismissal is possible in cases of poor performance (subject to negative performance assessments)
No, but civil servants have a high job security and unlimited contracts
No, civil servants have the same contractual situation as employees in the private sector
Comments:
11. Change Management and Future Challenges
How influential/important are the following modernisation topics in your country? Very important Important Neutral Not very important Not important at all
Reform of civil service law (legal status)
Reform of principals of good administration/good governance
Anticipating demographic change
Diversity policies
Equality
Leadership
Citizen orientation
Quality management
Reducing administrative burdens
Decentralisation of HR competencies
Ethics and fight against corruption
Salary reform
Career system reform
Performance management
Addressing poor performance
Competency management
Reform of working conditions
Alignment with the working condidtions of other public sector employees
Reducing public personnel / savings policies
Open government and transparency
Enhancing mobility: PUBLIC - PRIVATE
Enhancing mobility: PUBLIC - PUBLIC
Enhancing mobility: INTERNATIONAL
Training
Measures in order to raise attractiveness of public service employment
Reform of HR departments
Deregulation of HR rules
Reform of working time

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The Spanish Presidency



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Civil Services in the Europe of 27 – Reform and Innovation in Public Service Systems: Towards new public service models in Europe?



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50th Meeting of Directors General of Public Administration - Conclusions on the Future of EUPAN
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